ORDERS WILL NOT BE SHIPPED UNTIL 4/19/24, thanks for your patience. *SHIPPING DELAY*

FAQ

What is Electroforming?

Electroforming is the method we use to cover our objects in Copper. It is Science, that feels like magic!

You may have heard of things being metal plated - doable with many metals, electroplating only deposits a very thin layer of metal onto the object.

The properties of copper allow it to be electroformed - using acid and electricity the copper layers grow on top of one another, covering objects or creating new forms.

How long will my custom order take?

All customs are made by hand to order, and will take from 1-2 weeks to create. We are a two person team with regular full time jobs, but we will complete your order as soon as we can. If you need the item to arrive by a certain date, please let us know when you create your order.

How do you ship?

Domestic orders will be shipped with USPS which includes tracking and $50 insurance. International Orders ship through USPS First Class International. Tracking and insurance are usually not available for international orders. We are not responsible for items lost or stolen in the mail.

Unless you note that the item needs to be gift-wrapped, we will likely package your purchase in recycled packaging.

What is your return policy?

We want you to be happy with your purchase. You may return your item for an exchange within 5 days of receiving your order. Item must be in the same condition as it was received. Please email questions regarding returns to hello@forestfancies.com before attempting to return your item. Additional shipping fees will apply. Refunds are not accepted and clearance sales are final. Exchanges may not be accepted for custom orders.

I'm buying an item as a gift. How do your packages arrive?

Tell us at checkout! If you mark the item as a gift, we will package it in cute packaging with like, confetti and stuff. If it isn't a gift, it will probably come in last week's amazon envelope (saving the planet one bubble mailer at a time!)

Will the copper turn me green?

It varies from person to person and day to day. Copper turning your skin green is an enzymatic chemical reaction and it is NOT harmful. It is NOT an allergy. As copper comes into contact with your skin, and its sweat and oils; copper is absorbed into the body as a copper salt. Jewelry is a good way to absorb the small amount of copper needed, and some wearers find it relieves symptoms of arthritis and circulation problems. 

Do you seal your copper pieces?

Rings are generally sealed with Protectaclear. 

Necklaces are usually not sealed but any piece may be sealed upon request. You can also coat a piece in clear nail polish to either preserve the patina or limit the chemical reaction with your skin.

 My piece is not as bright as I bought it. How can I clean it?

Natural tarnishing or oxidation can happen when unsealed copper comes in contact with moisture, sweat, sunscreens, skin oils, perfumes, lotions, or other substances.
You can clean and shine it up again by soaking it in something acidic like white vinegar or hot sauce and using salt as a scrub. After you wash and dry it out, you can use a polishing cloth or a brass brush (I find mine in the auto section at Dollar Tree) to shine it again.

What materials do you use?

We use a wide range of materials from stone, crystals, copper, silver, small rubber toys and natural organic materials. All items are lead free and we do our best to only source materials that are nickel free.